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Legal

Terms of Use

Last updated April 2026

1. Acceptance

By accessing this website (the “Site”) or the CVI Peak Prevention Program (the “Program”), you agree to these Terms of Use, our Privacy Policy, and our Disclaimer. If you do not agree, do not use the Site or the Program.

2. Nature of the Program

The Program is an elective, preventive imaging service and is not diagnostic medicine, emergency medicine, urgent care, or a substitute for routine medical care directed by a licensed physician. Submitting an intake request, receiving a scan, or reviewing a report does not create a physician-patient relationship between you and CVI, its radiologists, or its affiliates. No diagnosis, treatment plan, or prescription is provided through the Program.

3. No medical advice

Content on the Site, including but not limited to text, images, FAQ entries, and educational material, is general information only and does not constitute medical advice. You must consult a qualified healthcare professional about your individual situation before making any medical decision. Do not disregard professional medical advice or delay seeking it because of anything on this Site.

4. Assumption of risk

Whole-body imaging has inherent limitations. Preventive imaging may produce false-positive and false-negative results, may identify incidental findings of uncertain clinical significance, and may lead to additional studies, procedures, anxiety, or expense. A normal or unremarkable report does not rule out current or future disease, and an abnormal or incidental finding does not by itself constitute a diagnosis. By participating in the Program, you acknowledge and accept these limitations and risks.

5. No guarantee of outcomes

CVI makes no guarantee, warranty, or representation that the Program will detect, prevent, or reduce the risk of any disease, condition, injury, or outcome. Individual results vary. Testimonials on the Site reflect individual experiences and do not guarantee similar outcomes for other participants.

6. Pricing, HSA / FSA, and payment

Published prices apply to the Program only and do not include downstream diagnostic studies, specialist consultations, or treatment that may be indicated after your scan. HSA and FSA eligibility is determined by your plan administrator under IRS rules and is not guaranteed. Payment plans, when offered, may involve third-party financing with separate terms and approval requirements. Pricing, availability, and Program scope are subject to change without notice.

7. Limitation of liability

To the maximum extent permitted by applicable law, CVI, Crown Valley Imaging, their radiologists, officers, employees, contractors, and affiliates (collectively, “CVI Parties”) shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of the Site or the Program, the inability to use them, any imaging finding or non-finding, any decision made or not made on the basis of information provided, or any downstream medical cost, outcome, or condition. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, liability is limited to the maximum extent permitted by law. In no event shall the aggregate liability of the CVI Parties exceed the amount you paid to CVI for the specific Program tier that is the subject of the claim.

8. Indemnification

You agree to indemnify and hold harmless the CVI Parties from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or the Program, your breach of these Terms, or your violation of any law or the rights of a third party.

9. Intellectual property

All content on the Site, including but not limited to text, graphics, logos, images, program design, and software, is the property of CVI or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

10. Governing law & disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms, the Site, or the Program shall be resolved in the state or federal courts located in Orange County, California, and you consent to personal jurisdiction and venue there.

11. Changes

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms. The “Last updated” date above indicates when these Terms were most recently revised.

12. Contact

For questions about these Terms, please use the Request Private Access form on the home page or contact our concierge team through the channels published on the Site.